Colin Smith

Colin has enjoyed a 25 year career to date spanning Financial Services, Technology, IT and Consumer Sectors.

Throughout this time Colin has held Operational Leadership positions of increasing seniority in global organisations with his most recent role having been the COO for Willis Europe.

Colin is an accomplished business transformation leader experienced in the design and delivery of large-scale transformation programs which substantially improve financial performance, customer satisfaction, operational effectiveness and employee engagement.

He has formulated strategic vision and target operating models which he has implemented developing clear customer value and service propositions designed to drive growth and reduce costs for companies such as

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Willis and Rockwell.

Colin has created shared service centres and transitioned activities

to national, near/offshore hubs for companies such as First Data, Rockwell and Willis.

Colin has successfully led major process improvement initiatives and technology deployments in US and European blue-chip multinational companies